Minor problems, but worth it for a free phone!

I lost my job about four months ago, so I was excited to learn about the Safelink Wireless program to get a free phone. The application process was simple online, but I got my phone 10 days later than the 7-10 days I was told. I also had issues activating the phone after I got it. After calling their customer service for two days I finally figured out the problem, and now my phone is working just fine. I have heard a lot of people complain about this service, but the way I look at it is that it’s free, so why complain? I’ve had my phone for 3 months now without any other issues. Unlike others I have read about, my phone never seems to have problems when I put minutes on it every month. If you want a free phone, Safelink Wireless is definitely worth the time and effort. My parents taught me that it’s not polite to complain about something that’s free, so that’s how I feel about Safelink.

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